Monmouthshire County Council’s Trading Standards service is urging local businesses to avoid falling for a scam which deceptively attempts to tie them into a contract.
Officers have received reports that firms which reply to emails or faxes requesting details for inclusion into business directories have been shocked to subsequently receive an invoice. On further examination, it appears that while the service is genuine the correspondence is misleading as it does not clearly specify that businesses have entered into a contract merely by filling in details and returning the information.
County Councillor Giles Howard, the council’s cabinet member for environment, public services and housing commented: “While there are directory firms who operate in a reputable manner, businesses should beware those companies that take advantage by concealing vital information within the small print. My advice is to always read the terms and conditions before sending any sort of reply”.